full width image
The Trusted Commission Payment Processor of Preferred Hotels

Our flagship CommPay service streamlines the commission process for hundreds of Preferred hotels that value the time and cost savings of a well-managed commission processing program. Have you considered the benefit that a streamlined payments process could bring your hotel?

CommPay ensures that the travel booking partners who bring you business are paid in a timely manner while reducing your administrative cost and effort associated with identifying and processing your commissionable bookings and fielding travel agent inquiries.


LIMITED TIME OFFER*: New Preferred Hotel members can enjoy free commission processing with CommPay. New customers can complete the form on this page to contact an Onyx representative today and secure free processing through July 31, 2022. But hurry - you must sign up by June 30 to take advantage of this offer.



REDUCE ACCOUNTING 
COSTS
IMPROVE AGENCY 
RELATIONSHIPS
GENERATE MEANINGFUL
INSIGHTS


CommPay Benefits for Preferred Hotels: 

  • Direct Connection to Your Central Reservation System: With CommPay's direct integration with Sabre's SynXis Central Reservation system, your bookings will be directly uploaded to the Onyx system to easily identify commissionable bookings. All you'll need to do is confirm the list and we'll handle it from there.
  • Gain Visibility Into Your Commission Process: Our technology does more than make commission payments on your behalf - it serves as your one-stop commission shop by keeping you informed about how much you’ll pay in commissions and when payments have been sent to the agency.
  • Reduce Payment Costs And Risks: Because commission payments are consolidated and sent in the currency of your choice and because Onyx processes multiple currency conversions daily across hundreds of clients, you’ll see significant savings on bank transaction and foreign exchange fees. 

  • Offload Time-Consuming Administrative Tasks: CommPay provides a central, online location to manage your commissions process from start to finish. In addition, Onyx’s customer service team will assist with resolving travel agency inquiries, which takes the administrative burden off of your internal teams and allows them to focus on more strategic initiatives.





Actionable Data At Your Fingertips
CommPay's robust customer service portal puts you in control of your data. Our analytics give you insight into commissions paid, top partners, and more, allowing you to make the decisions that affect your bottom line.
Why Is Onyx The Right Fit For Preferred Hotels?
Our robust technology does more than make payments—it provides our Preferred hotel clients with data and analytics that can be used to impact strategy and drive revenue.

Because we operate on both sides of booking transactions, we understand the needs of both hotels and agencies. CommPay is associated with fast and accurate payment to travel agents around the globe, and using our services can bring more demand from travel agents and help support the overall health of our Preferred clients revenue distribution strategy.

"Steigenberger Hotel Group and Onyx CenterSource have a long-term partnership based on trust, knowledge, excellent customer service and support, handled by a dedicated account manager."

Christian Meissner, Steigenberger Hotel Group

"QR has worked with Onyx for 11 years, and we appreciate the professional service, helpful people and reliable clearing of commissions worldwide."

Carolin Brauer, Managing Director, Quality Reservations

"Hotels that use CommPay to manage commission payments show travel agencies that they care about the details. Ask any travel agency owner, that attention to detail shows us that the hotel will be attentive to our clients' needs as well."

Celeste Burger, Celestial Travel

With CommPay, the payment of our commissions has been significantly simplified. They are calculated automatically and the status of invoices can be followed up in real time. It is easy to use and reliable. It saves us a considerable amount of time."

Timothé Bonneau, The Ascott Limited

"Steigenberger Hotel Group and Onyx CenterSource have a long-term partnership based on trust, knowledge, excellent customer service and support, handled by a dedicated account manager."

Christian Meissner, Steigenberger Hotel Group

"QR has worked with Onyx for more than a decade, and we appreciate the professional service, helpful people and reliable clearing of commissions worldwide."

Carolin Brauer, Managing Director, Quality Reservations

"Hotels that use CommPay to manage commission payments show travel agencies that they care about the details. Ask any travel agency owner, that attention to detail shows us that the hotel will be attentive to our clients' needs as well."

Celeste Burger, Celestial Travel

ABOUT ONYX CENTERSOURCE
LOCATIONS